No quote request and no discovery call before you see a number. The prices are on the page, and so is the list of what we won’t do.
If nothing comes up, they ring the next bloke. You never hear about that job, so it is easy to believe it did not happen.
That is most of what we do: make sure that when someone goes looking for you, they find you, and what they find makes them call. Then keep the email, the files and the phone working so the rest of it does not fall over.
“They look me up and find nothing.” — from $985
Your name gets passed on, and the first thing anyone does with it is search. If they find nothing, or a page that looks abandoned, they ring the next bloke.
“My email looks like a hobby.” — from $7 a mailbox a month
You are quoting a forty-thousand-dollar job from a free email account, or your quote lands in the builder’s junk folder and nobody tells you. The work is fine. The email isn’t.
“I’m doing quotes at 9pm.” — from $1,639
The job finished at four and you are still at the kitchen table. Quotes from memory, photos in a camera roll, and none of it joins up to an invoice without you typing it all again.
Getting the job off your evenings →
“I’m chasing people for money.” — $429
The invoice went out and the money has not come in. Can your platform send the reminders and put a Pay now button on every invoice? You likely already pay for it. It is just switched off.
Let the invoices chase themselves →
“A builder wants cyber answers before he’ll give me the job.” — $319
A head contractor’s pre-qualification pack, or an insurer’s renewal form. Questions about two-factor login and backups, in writing, that you have to sign.
All prices include GST.
Send us the site you have now and we will score it, free, whether or not you end up working with us.
If you would rather someone went through the lot — the website, the email, the backups, the job software and where you are actually exposed — that is the Tech Health Check: half a day, from $1,089, ending in a written plan you keep whatever you do next.
Get the free scorecard · What the Tech Health Check covers →
We don’t sell hardware and we take no commissions from the software companies. When we tell you a platform is wrong for you, or that a machine does not need replacing, there is nothing in it for us either way.
We won’t put an AI between you and a customer ringing about a problem. Not for you, and not for us. You ring a person.
Being found, and checked out — Website · Google Business Profile
Your email — Business Email
Running the job — Job Management Software
Getting paid — Automation
Not getting had — Cyber Questionnaire Answer · Cyber Posture Review · Cyber security, explained
Across all of it — Tech Health Check · Setup & Support · Networks & Connectivity · Upgrades & Migrations · Backing up my business
What we’re seeing in trade businesses, and what to do about it.
A serious PHP flaw made the news this week. If your website runs on WordPress, here is what it means, how to check, and the one question to ask your hosting company.
Read more →
Your phone, Google Drive and OneDrive feel like backups, but they only sync. What actually needs backing up in a trade business, what to use, and the setting nearly everyone misses.
Read more →
Small trade businesses are targeted precisely because they’re assumed to be unprepared. Here’s what actually protects a one-person operation — without the IT jargon.
Read more →Access free resources that will help you manage technology in your business
The free tool that controls how you appear in Google Maps and local search. If you haven’t set this up — or haven’t updated it in a while — start here. It’s free. Setting it up takes about 20 minutes; Google’s verification can take up to five business days.
Set up your profile
A free, anonymous self-assessment from the Australian Government (cyber.gov.au). Answer a few questions about how your business currently operates and get a tailored action plan.
Start the check
The ATO’s official guide to what a valid tax invoice must include. Worth checking against whatever your invoicing software currently produces — especially if you’ve customised your template.
Check the requirementsTradie IT is run by Michael Shaffer, who also runs Embolster Services, an independent IT consultancy in Melbourne.
